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1. Q: Can you ship the bike? A: Sorry, I'm not shipping the bikes because
   • a) the box is large and heavy (65lb, 78"x8"x28")
   • b) it would be very expensive - over $120!
   • c) the wheels might be bent if not transported upright
   • d) I want to assemble each bike to verify quality.
2. Q: Can I buy the bike unassembled in the box? A: I'm selling these bikes assembled only for your protection and mine. I do a quality check on each bike to resolve any factory issues or missing parts. That saves you the trouble of dealing with these problems and allows me to give you the bike confident that it is complete, without defects, and in good working order.
3. Q: How can I transport the bike? A: Assembled the bike is 7.5 feet long. You can transport it in a van, in a hatchback with the hatch tied down, on a tandem roof rack, on a hitch-mounted back rack, in a trailer, or ideally bring an extra driver for the car and just ride your new bike home! I use a hitch mounted back rack and put reflectors on the wheels which stick out about 10 inches on each side of my Corolla. The Ministry of Transportation limits load width to 8.5 feet (102 inches) so this is not illegal or irresponsible. It is no different than having RV towing mirrors mounted on your vehicle.
4. Q: What is the minimum height for the stoker (rear rider) A: A child should be 4 to 4.5 feet tall depending on the child's leg length. We found that with a smaller kid's seat and with the rear reflector removed we could get the seat down to 25" between top of the pedal fully extended and the top of the seat. To accurately assess whether your child will fit, rig a kid's bike with the same 25" leg extension and see whether your child can handle it comfortably.
5. Q: Is the price negotiable? A: Sorry, no. I'm doing this as a hobby and a public service more than a business. The price is set to cover my transportation, assembly, and other overhead costs.
6. Q: The US web site Walmart.com has these bikes for under $300. A: Yes, but that's before sales tax, US dollar exchange rate, and border duties, if you order one online and go to Buffalo to pickup (Walmart.com doesn't ship to Canada). Walmart tandems are not assembled or inspected for factory defects, tasks you are responsible for after your purchase.
7. Q: What kinds of factory defects have you encountered? A: Mainly minor things like misadjusted components, missing screws, and rough spots on the frame. Generally any loose components can be tightened and improper adjustments can be resolved by someone with basic bike mechanic skills. But about 1 in 4 bikes have a more serious problem that requires specific tools and sometimes more than an hour to resolve. For example: metal burr in seat post sleeve; seized front brake pivot; pedal crank misalignment; revo-twist shifter improperly assembled; stoker bar mount threads affected by over-weld.

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